What is Ardens?


Ardens is the leading provider of SystmOne & EMIS Web templates and reports used by over 1,500 practices across England. Ardens also have contracts with 21 CCGs and have also worked with the RCGP, BMA, Wessex LMC, Vanguards and Prisons too.

Ardens SystmOne was founded in 2013 by Dr Robert Greville-Heygate who is a practising GP in Wiltshire. Ardens EMIS Web (originally as QMasters) was also founded in 2013 by Dr Miles Carter and Dr Merlin Dunlop who are both practising GPs in Oxford. Ardens is still run by GP’s who continue to work within practice and know the issues that practices face on a daily basis. The whole team is passionate about using informatics to improve patient care & continues to evolve with its ever changing healthcare environment.

In April 2019 Ardens merged with QMasters, originally set up Miles Carter in 2013, to enable Ardens to support EMIS Web practices as well as SystmOne.


Ardens is a Clinical Decision Support Tool for SystmOne & EMIS Web which:

  • Gives clinicians easy access to the latest evidence-based resources.
  • Promotes best practice, medicines management and patient safety
  • Improves efficiency, maximises savings and frees up valuable resources
  • Ensures localised standardised care is provided with supporting clinical pathways
  • Assists contract management and accurate service evaluation
  • Provides solutions for referral capacity & demand management
  • Supports in upskilling staff including HCA’s and Nurses


Ardens is often referred to as ‘THE complete toolkit for SystmOne & EMIS Web users’.
Ardens provides many benefits for different users including:

Benefits for GPs Nurses and HCAs who are able to use intuitive templates based on best practice resources, find out more here

Benefits for Practice & Business Managers can maximise savings and income whilst promoting patient safety, including CQC benefits

Benefits for Federations, Localities and CCGs who are able to deliver standardised care with accurate service evaluation, find out more here


Ardens Starter, Plus and Pro Packages are all based on an annual licence fee and a one-off setup fee. For further information, please see our pricing.

Ardens can provide significant Return on Investment and there are also numerous Funding Opportunities too.

Case Studies

Portsmouth CCG
With all their urgent 2 week wait, routine, prior approvals & community referral forms now easily accessible all in one place, Portsmouth CCG now have a standardised & improved referral processes.

The Isle of Wight CCG
With a new localised End of Life Formulary for ‘Just in Case’ and syringe driver prescribing, the Isle of Wight CCG now not only have a standardised & improved end of life prescribing but it has also provided cost savings.