Integrated Care Boards (ICBs) play a vital leadership role in shaping the future of local health and care systems. National planning guidance for 2026/27 to 2028/29 emphasises that ICBs must continue to strengthen their population health capability, reduce unwarranted variation, support integrated care models and apply high‑quality data to long‑term decision‑making.

Ardens provides the digital and clinical foundation that supports this work. Our end‑to‑end solution combines:

  • Ardens Clinical → standardises the point‑of‑care experience within EMIS Web and SystmOne

  • Ardens Manager → delivers system‑wide insight, analytics and assurance for ICBs, Places, PCNs and practices

Together, these products enable ICBs to commission effectively, lead consistently and support improvement across the whole system.

Improve data quality

DELIVERED THROUGH ARDENS CLINICAL & ARDENS MANAGER

Local initiatives rely on accurate and complete data. Ardens supports this by:

• embedding structured coding into clinical workflows
• surfacing gaps, errors and inconsistencies through alerts & dashboards
• enabling fair comparison across practices & PCNs

This ensures ICBs can trust the data they use for planning and evaluation.

Improve data quality

DELIVERED THROUGH ARDENS CLINICAL & ARDENS MANAGER

Local initiatives rely on accurate and complete data. Ardens supports this by:

• embedding structured coding into clinical workflows
• surfacing gaps, errors and inconsistencies through alerts & dashboards
• enabling fair comparison across practices & PCNs

This ensures ICBs can trust the data they use for planning and evaluation.

Improve data quality

Local initiatives rely on accurate and complete data. Ardens supports this by:

• embedding structured coding into clinical workflows
• surfacing gaps, errors and inconsistencies through alerts & dashboards
• enabling fair comparison across practices & PCNs

This ensures ICBs can trust the data they use for planning and evaluation.

Improve data quality

Local initiatives rely on accurate and complete data. Ardens supports this by:

• embedding structured coding into clinical workflows
• surfacing gaps, errors and inconsistencies through alerts & dashboards
• enabling fair comparison across practices & PCNs

This ensures ICBs can trust the data they use for planning and evaluation.

Support data‑led decision‑making

DELIVERED THROUGH ARDENS MANAGER

Ardens Manager brings near real‑time primary care data into one place, enabling ICBs to:

• understand population needs & emerging trends
• identify unwarranted variation & inequalities
• support medium‑term planning & resource prioritisation
• benchmark across Places, PCNs, INTs and practices
• monitor delivery of national & local priorities

This helps ICBs build the intelligence capability expected in national planning frameworks and strengthens evidence‑based decision‑making.

Support data‑led decision‑making

DELIVERED THROUGH ARDENS MANAGER

Ardens Manager brings near real‑time primary care data into one place, enabling ICBs to:

• understand population needs & emerging trends
• identify unwarranted variation & inequalities
• support medium‑term planning & resource prioritisation
• benchmark across Places, PCNs, INTs and practices
• monitor delivery of national & local priorities

This helps ICBs build the intelligence capability expected in national planning frameworks and strengthens evidence‑based decision‑making.

Support data‑led decision‑making

Ardens Manager brings near real‑time primary care data into one place, enabling ICBs to:

• understand population needs & emerging trends
• identify unwarranted variation & inequalities
• support medium‑term planning & resource prioritisation
• benchmark across Places, PCNs, INTs and practices
• monitor delivery of national & local priorities

This helps ICBs build the intelligence capability expected in national planning frameworks and strengthens evidence‑based decision‑making.

Support data‑led decision‑making

Ardens Manager brings near real‑time primary care data into one place, enabling ICBs to:

• understand population needs & emerging trends
• identify unwarranted variation & inequalities
• support medium‑term planning & resource prioritisation
• benchmark across Places, PCNs, INTs and practices
• monitor delivery of national & local priorities

This helps ICBs build the intelligence capability expected in national planning frameworks and strengthens evidence‑based decision‑making.

Streamline the delivery of locally commissioned services

DELIVERED THROUGH ARDENS PLUS, PRO & ARDENS MANAGER

Locally commissioned services (LCS) are only effective when activity is recorded accurately and monitored consistently. Ardens supports this end‑to‑end.

Ardens Clinical provides:
• localised templates built around your service specification
• structured coding for activity capture
• clinically safe workflows aligned to the commissioned service
• prompts to ensure essential checks and steps are not missed

Ardens Manager provides:
• dashboards to monitor activity and quality indicators
• visibility of achievement across practices and PCNs
• assurance that services are being delivered as intended
• the ability to evaluate service performance over time

This complete approach ensures the services you commission are delivered consistently and can be clearly evidenced at system level.

Streamline the delivery of locally commissioned services

DELIVERED THROUGH ARDENS PLUS, PRO & ARDENS MANAGER

Locally commissioned services (LCS) are only effective when activity is recorded accurately and monitored consistently. Ardens supports this end‑to‑end.

Ardens Clinical provides:
• localised templates built around your service specification
• structured coding for activity capture
• clinically safe workflows aligned to the commissioned service
• prompts to ensure essential checks and steps are not missed

Ardens Manager provides:
• dashboards to monitor activity and quality indicators
• visibility of achievement across practices and PCNs
• assurance that services are being delivered as intended
• the ability to evaluate service performance over time

This complete approach ensures the services you commission are delivered consistently and can be clearly evidenced at system level.

Streamline the delivery of locally commissioned services

Locally commissioned services (LCS) are only effective when activity is recorded accurately and monitored consistently. Ardens supports this end‑to‑end.

Ardens Clinical provides:
• localised templates built around your service specification
• structured coding for activity capture
• clinically safe workflows aligned to the commissioned service
• prompts to ensure essential checks and steps are not missed

Ardens Manager provides:
• dashboards to monitor activity and quality indicators
• visibility of achievement across practices and PCNs
• assurance that services are being delivered as intended
• the ability to evaluate service performance over time

This complete approach ensures the services you commission are delivered consistently and can be clearly evidenced at system level.

Streamline the delivery of locally commissioned services

Locally commissioned services (LCS) are only effective when activity is recorded accurately and monitored consistently. Ardens supports this end‑to‑end.

Ardens Clinical provides:
• localised templates built around your service specification
• structured coding for activity capture
• clinically safe workflows aligned to the commissioned service
• prompts to ensure essential checks and steps are not missed

Ardens Manager provides:
• dashboards to monitor activity and quality indicators
• visibility of achievement across practices and PCNs
• assurance that services are being delivered as intended
• the ability to evaluate service performance over time

This complete approach ensures the services you commission are delivered consistently and can be clearly evidenced at system level.

Consistent delivery of local referrals

DELIVERED THROUGH ARDENS PRO & ARDENS MANAGER

Ardens Clinical ensures that all locally agreed referral pathways and referral forms are used consistently across your ICB area. Everything is embedded directly into EMIS Web and SystmOne so clinicians can follow the correct local process every time.

Ardens Clinical supports referrals by:

• Embedding ICB‑approved referral pathways into the clinical workflow
• Providing instant access to the correct, up‑to‑date local referral form
• Reducing variation and improving referral quality across practices
• Ensuring complete, structured information for receiving services
• Minimising delays caused by missing or outdated details

Ardens Manager supports ICB oversight by:

• Showing referral activity patterns across practices and PCNs
• Highlighting variation or divergence from local pathways
• Helping commissioners evaluate and refine pathway design

This creates a consistent, reliable referral process across your entire system.

Consistent delivery of local referrals

DELIVERED THROUGH ARDENS PRO & ARDENS MANAGER

Ardens Clinical ensures that all locally agreed referral pathways and referral forms are used consistently across your ICB area. Everything is embedded directly into EMIS Web and SystmOne so clinicians can follow the correct local process every time.

Ardens Clinical supports referrals by:

• Embedding ICB‑approved referral pathways into the clinical workflow
• Providing instant access to the correct, up‑to‑date local referral form
• Reducing variation and improving referral quality across practices
• Ensuring complete, structured information for receiving services
• Minimising delays caused by missing or outdated details

Ardens Manager supports ICB oversight by:

• Showing referral activity patterns across practices and PCNs
• Highlighting variation or divergence from local pathways
• Helping commissioners evaluate and refine pathway design

This creates a consistent, reliable referral process across your entire system.

Consistent delivery of local referrals

Ardens Clinical ensures that all locally agreed referral pathways and referral forms are used consistently across your ICB area. Everything is embedded directly into EMIS Web and SystmOne so clinicians can follow the correct local process every time.

Ardens Clinical supports referrals by:

• Embedding ICB‑approved referral pathways into the clinical workflow
• Providing instant access to the correct, up‑to‑date local referral form
• Reducing variation and improving referral quality across practices
• Ensuring complete, structured information for receiving services
• Minimising delays caused by missing or outdated details

Ardens Manager supports ICB oversight by:

• Showing referral activity patterns across practices and PCNs
• Highlighting variation or divergence from local pathways
• Helping commissioners evaluate and refine pathway design

This creates a consistent, reliable referral process across your entire system.

Consistent delivery of local referrals

Ardens Clinical ensures that all locally agreed referral pathways and referral forms are used consistently across your ICB area. Everything is embedded directly into EMIS Web and SystmOne so clinicians can follow the correct local process every time.

Ardens Clinical supports referrals by:

• Embedding ICB‑approved referral pathways into the clinical workflow
• Providing instant access to the correct, up‑to‑date local referral form
• Reducing variation and improving referral quality across practices
• Ensuring complete, structured information for receiving services
• Minimising delays caused by missing or outdated details

Ardens Manager supports ICB oversight by:

• Showing referral activity patterns across practices and PCNs
• Highlighting variation or divergence from local pathways
• Helping commissioners evaluate and refine pathway design

This creates a consistent, reliable referral process across your entire system.

Effective implementation of local formularies & prescribing guidance

DELIVERED THROUGH ARDENS PRO

Ardens Clinical supports ICB medicine optimisation by integrating local formulary choices and prescribing guidance directly into EMIS Web and SystmOne. This ensures:

• prescribing choices align with your local guidance
• clinicians have the correct information at the point of prescribing
• opportunities for cost‑effective and safe prescribing are easier to identify
• variation across practices is reduced
• data is recorded consistently for system-level monitoring

This helps ICBs deliver medicines optimisation priorities across the primary care estate.

Effective implementation of local formularies & prescribing guidance

DELIVERED THROUGH ARDENS PRO

Ardens Clinical supports ICB medicine optimisation by integrating local formulary choices and prescribing guidance directly into EMIS Web and SystmOne. This ensures:

• prescribing choices align with your local guidance
• clinicians have the correct information at the point of prescribing
• opportunities for cost‑effective and safe prescribing are easier to identify
• variation across practices is reduced
• data is recorded consistently for system-level monitoring

This helps ICBs deliver medicines optimisation priorities across the primary care estate.

Effective implementation of local formularies & prescribing guidance

Ardens Clinical supports ICB medicine optimisation by integrating local formulary choices and prescribing guidance directly into EMIS Web and SystmOne. This ensures:

• prescribing choices align with your local guidance
• clinicians have the correct information at the point of prescribing
• opportunities for cost‑effective and safe prescribing are easier to identify
• variation across practices is reduced
• data is recorded consistently for system-level monitoring

This helps ICBs deliver medicines optimisation priorities across the primary care estate.

Effective implementation of local formularies & prescribing guidance

Ardens Clinical supports ICB medicine optimisation by integrating local formulary choices and prescribing guidance directly into EMIS Web and SystmOne. This ensures:

• prescribing choices align with your local guidance
• clinicians have the correct information at the point of prescribing
• opportunities for cost‑effective and safe prescribing are easier to identify
• variation across practices is reduced
• data is recorded consistently for system-level monitoring

This helps ICBs deliver medicines optimisation priorities across the primary care estate.

Strengthen system-wide alignment

DELIVERED THROUGH ARDENS CLINICAL & ARDENS MANAGER

Ardens Clinical and Ardens Manager together help create a consistent approach to primary care across your ICB area. By using shared clinical resources and a single source of performance insight, your system benefits from:

• unified clinical standards across all practices
• consistent delivery of local pathways, forms and templates
• clear, comparable data to support fair benchmarking
• easier communication and implementation of local and national updates
• a coherent digital approach that supports integrated care models

This coordinated foundation allows ICBs, Places and PCNs to work more effectively together, ensuring local priorities are delivered reliably throughout the system.

Strengthen system-wide alignment

DELIVERED THROUGH ARDENS CLINICAL & ARDENS MANAGER

Ardens Clinical and Ardens Manager together help create a consistent approach to primary care across your ICB area. By using shared clinical resources and a single source of performance insight, your system benefits from:

• unified clinical standards across all practices
• consistent delivery of local pathways, forms and templates
• clear, comparable data to support fair benchmarking
• easier communication and implementation of local and national updates
• a coherent digital approach that supports integrated care models

This coordinated foundation allows ICBs, Places and PCNs to work more effectively together, ensuring local priorities are delivered reliably throughout the system.

Strengthen system-wide alignment

Ardens Clinical and Ardens Manager together help create a consistent approach to primary care across your ICB area. By using shared clinical resources and a single source of performance insight, your system benefits from:

• unified clinical standards across all practices
• consistent delivery of local pathways, forms and templates
• clear, comparable data to support fair benchmarking
• easier communication and implementation of local and national updates
• a coherent digital approach that supports integrated care models

This coordinated foundation allows ICBs, Places and PCNs to work more effectively together, ensuring local priorities are delivered reliably throughout the system.

Strengthen system-wide alignment

Ardens Clinical and Ardens Manager together help create a consistent approach to primary care across your ICB area. By using shared clinical resources and a single source of performance insight, your system benefits from:

• unified clinical standards across all practices
• consistent delivery of local pathways, forms and templates
• clear, comparable data to support fair benchmarking
• easier communication and implementation of local and national updates
• a coherent digital approach that supports integrated care models

This coordinated foundation allows ICBs, Places and PCNs to work more effectively together, ensuring local priorities are delivered reliably throughout the system.

Our products

Our end-to-end solution supports improved care for 55 million patients across England.

Our clinical decision support tool for EMIS Web and SystmOne users.

Ardens Clinical streamlines your workflow by integrating diagnostic, treatment and referral resources into your clinical system. Our templates, formularies, searches and reports support consistent and best-practice care for patients whilst maximising contractual income.

Our population health management tool for GP Practices, PCNs, ICBs, councils and other groups.

Ardens Manager automatically extracts data from your clinical system and displays it within easy-to-use dashboards. From the dashboards, you can track activity, plan and prioritise your workload efficiently, and ensure you are meeting local and national contract requirements.

Hear from our customers

  • "See what's happening across all practices."

    "I use the Ardens Manager dashboards the whole time in my PCN and it’s so great for letting me see what’s happening across all of our practices – I wouldn’t know what’s happening otherwise."

    Primary Care Network

  • "Better performance and data quality."

    "We can tell who does and doesn't have Ardens as they consistently perform better in QOF & IIF and their data is always so much more consistent with better data quality."

    ICB Director of Transformation

  • "Safe decision-making and risk assessment"

    "I have to make rapid decisions and risk assess safely on a daily basis and Ardens helps me to do this because I have at my fingertips a resource that is best practice distilled into a manageable format."

    GP Practice

  • "An absolute must for PCNs"

    "Ardens Manager dashboards are an absolute must – have saved so much head-scratching, saved hundreds of hours creating searches and superb support from the team at Ardens. Money well spent for our PCN."

    GP Practice Manager

  • "We couldn't work without it"

    "We could not work without Ardens now, especially as reliance on data has gone through the roof."

    Primary Care Network

  • "We use it daily in practice"

    "The Ardens searches are an amazing tool we use daily in practice and are so grateful to have this resource."

    Pharmacy Technician

  • "See what's happening across all practices."

    "I use the Ardens Manager dashboards the whole time in my PCN and it’s so great for letting me see what’s happening across all of our practices – I wouldn’t know what’s happening otherwise."

    Primary Care Network

  • "Better performance and data quality."

    "We can tell who does and doesn't have Ardens as they consistently perform better in QOF & IIF and their data is always so much more consistent with better data quality."

    ICB Director of Transformation

  • "Safe decision-making and risk assessment"

    "I have to make rapid decisions and risk assess safely on a daily basis and Ardens helps me to do this because I have at my fingertips a resource that is best practice distilled into a manageable format."

    GP Practice

  • "An absolute must for PCNs"

    "Ardens Manager dashboards are an absolute must – have saved so much head-scratching, saved hundreds of hours creating searches and superb support from the team at Ardens. Money well spent for our PCN."

    GP Practice Manager

  • "We couldn't work without it"

    "We could not work without Ardens now, especially as reliance on data has gone through the roof."

    Primary Care Network

  • "We use it daily in practice"

    "The Ardens searches are an amazing tool we use daily in practice and are so grateful to have this resource."

    Pharmacy Technician

  • "We use it daily in practice"

    "The Ardens searches are an amazing tool we use daily in practice and are so grateful to have this resource."

    Pharmacy Technician

  • "We couldn't work without it"

    "We could not work without Ardens now, especially as reliance on data has gone through the roof."

    Primary Care Network

  • "See what's happening across all practices."

    "I use the Ardens Manager dashboards the whole time in my PCN and it’s so great for letting me see what’s happening across all of our practices – I wouldn’t know what’s happening otherwise."

    Primary Care Network

  • "Better performance and data quality."

    "We can tell who does and doesn't have Ardens as they consistently perform better in QOF & IIF and their data is always so much more consistent with better data quality."

    ICB Director of Transformation

  • "Safe decision-making and risk assessment"

    "I have to make rapid decisions and risk assess safely on a daily basis and Ardens helps me to do this because I have at my fingertips a resource that is best practice distilled into a manageable format."

    GP Practice

  • "An absolute must for PCNs"

    "Ardens Manager dashboards are an absolute must – have saved so much head-scratching, saved hundreds of hours creating searches and superb support from the team at Ardens. Money well spent for our PCN."

    GP Practice

Our products

Our end-to-end solution supports improved care for 55 million patients across England whilst saving primary care staff time and helping to plan and monitor activity.

Our clinical decision support tool for EMIS Web and SystmOne users.

Ardens Clinical streamlines your workflow by integrating diagnostic, treatment and referral resources into your clinical system. Our templates, formularies, searches and reports support consistent and best-practice care for patients whilst maximising contractual income.

Our clinical decision support tool for EMIS Web and SystmOne users.

Ardens Clinical streamlines your workflow by integrating diagnostic, treatment and referral resources into your clinical system. Our templates, formularies, searches and reports support consistent and best-practice care for patients whilst maximising contractual income.

Our population health management tool for GP Practices, PCNs, ICBs, councils and other groups.

Ardens Manager automatically extracts data from your clinical system and displays it within easy-to-use dashboards. From the dashboards, you can track activity, plan and prioritise your workload efficiently, and ensure you are meeting local and national contract requirements.

Our population health management tool for GP Practices, PCNs, ICBs, councils and other groups.

Ardens Manager automatically extracts data from your clinical system and displays it within easy-to-use dashboards. From the dashboards, you can track activity, plan and prioritise your workload efficiently, and ensure you are meeting local and national contract requirements.

Our products

Our end-to-end solution supports improved care for 55 million patients across England whilst saving primary care staff time and helping to plan and monitor activity.

Our clinical decision support tool for EMIS Web and SystmOne users.

Ardens Clinical streamlines your workflow by integrating diagnostic, treatment and referral resources into your clinical system. Our templates, formularies, searches and reports support consistent and best-practice care for patients whilst maximising contractual income.

Our clinical decision support tool for EMIS Web and SystmOne users.

Ardens Clinical streamlines your workflow by integrating diagnostic, treatment and referral resources into your clinical system. Our templates, formularies, searches and reports support consistent and best-practice care for patients whilst maximising contractual income.

Our population health management tool for GP Practices, PCNs, ICBs, councils and other groups.

Ardens Manager automatically extracts data from your clinical system and displays it within easy-to-use dashboards. From the dashboards, you can track activity, plan and prioritise your workload efficiently, and ensure you are meeting local and national contract requirements.

Our population health management tool for GP Practices, PCNs, ICBs, councils and other groups.

Ardens Manager automatically extracts data from your clinical system and displays it within easy-to-use dashboards. From the dashboards, you can track activity, plan and prioritise your workload efficiently, and ensure you are meeting local and national contract requirements.